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Eligible businesses will be able to apply for Vouchers to receive a partial subsidy (up to 50%) for accessing qualifying management capability building services such as training workshops, courses and/or coaching.

The following Hayes Knight services qualify for this subsidy:

To be eligible for funding your business must:

  • have fewer than 50 full time employees
  • be operating in a commercial environment
  • be registered for GST in New Zealand,
  • be privately owned, or a Maori Trust or incorporation under the Te Ture Whenua Maori Act 1993 or similar organisation managing Maori assets under multiple ownership,
  • demonstrate a desire to innovate and grow, and
  • have undergone an assessment with the Regional Business Partner. The Auckland Regional Business Partner is Auckland Tourism, Events and Economic Development (ATEED).

How does the voucher scheme work?

Before a business can access  training for the business owner / manager they have to:

  1. Sign and complete a registration form (download here) and return to:
    Email: yon.tang@aucklandcouncil.govt.nz
    Fax: 09 979 7050
    Post: PO Box 5561, Wellesley Street, Auckland 1141
  2. Undergo an assessment of their business with the Regional Business Partner (ATEED). During this assessment the business can request a Voucher for the Hayes Knight services listed above.

A Voucher is then issued to assist in accessing training as identified in the assessment.

Please note: The business only pays for the portion not covered by the Voucher. Hayes Knight will then invoice NZTE for the remainder once the service has been delivered.

Use of the Vouchers

Regional Business Partners issue vouchers to eligible businesses based on the needs identified during the business' assessment, and their level of growth potential and contribution the local economy.

Each voucher is valid only once, and can be used for a workshop, a course or a series of one to one coaching sessions. If there are multiple training needs then the business owner / manager may receive multiple vouchers to give them the flexibility to use different service providers. Business owners / managers can not use a single voucher with multiple providers.

If more than one Individual from the business is attending the same course or workshop, one voucher can cover all attendees.

Value of the Vouchers

The Regional Business Partner (ATEED) decide the value of the vouchers based on the needs identified during the assessment. Once validated the voucher is valid for the lesser amount of either,

  • 50 percent +gst of the cost of the required service, or
  • The dollar amount stated on the voucher + GST.

Example: A business owner is given a voucher with a maximum value of $500.00 +GST.  

1. If the business owner chooses to attend a service that costs $1,000.00 +GST, then,   

  • The business owner must pay $500.00 +GST, and
  • The service provider can redeem the voucher for $500.00 +GST

2. If the business owner chooses to attend a service that costs $800.00 +GST, then,   

  • The business owner must pay $400.00 +GST, and
  • The service provider can redeem the voucher for $400.00 +GST.
  • This is because the most a voucher can be valid for is 50% of the cost of the service i.e. 50% of $800.00

3. If the business owner chooses to attend a service that costs $1,200.00 +GST, then,

  • The business owner must pay $700.00 +GST, and
  • The service provider can redeem the voucher for $500.00 +GST
  • This is because the voucher can not be redeemed for more than the face value on the voucher.

4. If a business owner chooses to attend one to one coaching that costs $200 +GST per hour and has 2x 2hour sessions in one month and  2x 2hour sessions the next month, then

  • The business owner must pay, 

                                          i.    In month one, $400.00 +GST

                                         ii.    In month two, $700.00 +GST

  • The service provider can redeem the voucher for

                                          i.    In month one, $400.00 +GST

                                         ii.    In month two, $100.00 +GST

  • This is because the total of services used in month one is $800.00 + GST so the Service Provider can invoice NZTE for 50% of the cost which leaves $100.00 to go that can be redeemed in the following month providing services are delivered.

Expiry Date of Vouchers

Vouchers have an expiry date which is 3 calendar months from the issue date. This is the date by which a Voucher must have been validated with a regional business partner. Services may be delivered after the expiry date.

Example:  If a business owner / manager is issued a voucher on 3 August 2011 and they identify a course they want to go on that is running in November and December 2011 they must have booked and the service provider must have validated the voucher by the 3 November 2011.

Expired vouchers

If you receive an expired voucher, please advise the business to contact the Regional Partner (ATEED). The decision on whether the voucher can be reissued is made at the discretion of the Regional Partner.

Fraudulent use of vouchers

If a client is found to be acting fraudulently, they will not receive any further vouchers. Fraudulent behaviour includes:         

  • presenting duplicate copies of a voucher to one or more Service Provider
  • altering the value of the voucher.


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