Month: December 2011

Should I stay or should I go?,

Should I stay or should I go?, No one likes to lose business, especially if you don’t know why a customer has gone to your competitor. Customer Monitor is a valuable new client-retention tool with some powerful advantages. Chris Pescott, CEO of market research company Perceptive, talks about how it could help you… What is […]

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Big financial reporting shake-up

By Hayes Knight – 9 December 2011 On 14 September 2011 the Minister of Commerce, Simon Power, announced proposed reforms to New Zealand’s financial reporting requirements for annual financial statements. The Government sees a theoretical annual saving of up to $90 million in compliance costs from the proposed changes. The key driver of these changes […]

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Supreme Court loss for taxpayers

By Phil Barlow – 7 December 2011 In life nothing is certain but death and taxes, a saying that was recently reinforced by the Supreme Court ruling of the landmark case of Ian Penny and Gary Hooper. The Commissioner alleged that the Christchurch orthopaedic surgeons used corporate and family trust structures as a means of […]

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