For a contemporary Auckland accounting practice, we're old fashioned about service. So much so, we've committed our fundamental principles to paper.


  • We will return your phone calls within two working hours, sooner if possible.
  • At Hayes Knight, direct access to a Director or Associate is always available.
  • We understand that you are the sole judge of our performance. If anything we do lets you down, we respect absolutely your right to withhold the fee.
  • When you come to us, you will not be kept waiting any longer than three minutes for an appointment, providing you are on time.
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